{"id":1021,"date":"2024-05-24T11:24:08","date_gmt":"2024-05-24T09:24:08","guid":{"rendered":"https:\/\/www.twoonsagency.be\/?page_id=1021"},"modified":"2024-06-05T14:57:27","modified_gmt":"2024-06-05T12:57:27","slug":"crisismanagement","status":"publish","type":"page","link":"https:\/\/www.twoonsagency.be\/en\/services\/crisismanagement\/","title":{"rendered":"CrisisManagement"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Three organizations that suffered reputational damage due to poor crisis management:<\/p>\n<ul>\n<li>Ferrero Rocher \u2013 2022 \u2013 Reason: Salmonella outbreak in production lines resulting in consumer contamination<\/li>\n<li>Vivalia \u2013 2022 \u2013 Reason: Cybercrime resulting in loss of hospital patient data<\/li>\n<li>Galapagos \u2013 2022 \u2013 Reason: Restructuring resulting in worldwide job losses<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_icon icon_fontawesome=&#8221;fa fa-quote-left&#8221; color=&#8221;custom&#8221; css=&#8221;.vc_custom_1570794777731{margin-bottom: 0px !important;}&#8221; custom_color=&#8221;#000000&#8243;][vc_column_text]<\/p>\n<h5>No company, large or small, is immune to a crisis situation in today&#8217;s circumstances.<\/h5>\n<p>[\/vc_column_text][vc_column_text]Yet, preventive crisis management is often overlooked or neglected\u2026<\/p>\n<ul>\n<li>It&#8217;s too expensive<\/li>\n<li>It&#8217;s not necessary<\/li>\n<li>&#8216;We&#8217;ll see when the time comes&#8217;<\/li>\n<li>&#8216;We&#8217;ve never had anything happen before&#8217;<\/li>\n<li>&#8216;It won&#8217;t happen to us&#8217;<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Every day, one or more companies are affected by a crisis. Therefore, it&#8217;s crucial to pay attention to an efficient approach to dealing with crises. Why?<\/p>\n<p>In an era of digital connectivity and social media, the reputation of organizations is constantly under pressure. The rapid spread of news via social media and real-time news reporting, combined with the widespread use of mobile technology, has heightened the expectations and attention of investors, executives, and shareholders.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Every crisis can now be swift and devastating to an organization&#8217;s image and value. It&#8217;s therefore crucial for organizations to be well-prepared for crises and to implement effective crisis management and communication strategies to protect their reputation and business continuity.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]The following actions can help you get started:<\/p>\n<ul>\n<li>Organize an exercise to test your procedures<\/li>\n<li>Identify the most plausible crisis situations your organization may face<\/li>\n<li>Compile contact lists of organizations, experts, and external parties that may be useful when disaster strikes<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fa fa-hand-o-right&#8221; i_color=&#8221;black&#8221; css=&#8221;&#8221;]<\/p>\n<h5><a href=\"en\/\/contact\">&gt;&gt; Curious for more?<\/a><\/h5>\n<p>[\/vc_cta][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]Check below how we can potentially assist you and your company.<\/p>\n<h2>Our services<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Analysis of <em>Crisis Preparedness<\/em>:<\/h4>\n<p>We conduct a thorough analysis of your existing crisis management procedures and systems.<\/p>\n<p>Based on this analysis, we formulate recommendations to improve your crisis preparedness, aiming to prepare your organization for potential emergencies.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fa fa-hand-o-right&#8221; i_color=&#8221;black&#8221; css=&#8221;&#8221;]<\/p>\n<h5><a href=\"\/en\/contact\">&gt;&gt; Yes, I want to test my organization&#8217;s crisis preparedness<\/a><\/h5>\n<p>[\/vc_cta][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Guidance for Crisis Management:<\/h4>\n<p>We offer guidance to optimize your existing crisis management procedures.<\/p>\n<p>This includes workshops, training sessions, and exercises &#8211; tabletop and full-scale &#8211; to prepare your team to effectively respond to crises and increase your organization&#8217;s resilience.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fa fa-hand-o-right&#8221; i_color=&#8221;black&#8221; css=&#8221;&#8221;]<\/p>\n<h5><a href=\"\/en\/contact\">&gt;&gt; Contact us<\/a><\/h5>\n<p>[\/vc_cta][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Development of Crisis Management Procedures:<\/h4>\n<p>If necessary, we develop crisis management procedures &#8216;from scratch&#8217;, fully tailored to the specific needs and characteristics of your organization.<\/p>\n<p>These procedures include everything your organization needs to effectively combat a crisis:<\/p>\n<ul>\n<li>Risk assessment<\/li>\n<li>Threshold determination<\/li>\n<li>Composition of the crisis management team<\/li>\n<li>Notification and activation procedures<\/li>\n<li>Decision-making processes<\/li>\n<li>Action plan<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fa fa-hand-o-right&#8221; i_color=&#8221;black&#8221; css=&#8221;&#8221;]<\/p>\n<h5><a href=\"\/en\/contact\">&gt;&gt; Contact us<\/a><\/h5>\n<p>[\/vc_cta][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Crisis Communication:<\/h4>\n<p>We offer a comprehensive range of crisis communication services.<\/p>\n<p>This includes critical analysis of existing communication plans, scenario development, and the preparation of all necessary documents, such as press releases, key messages, Q&#038;As, and crisis response protocols.<\/p>\n<p>We also offer training sessions in specific crisis communication techniques such as bridging, AIR, or stealing thunder.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fa fa-hand-o-right&#8221; i_color=&#8221;black&#8221; css=&#8221;&#8221;]<\/p>\n<h5><a href=\"\/en\/contact\">&gt;&gt; Contact us<\/a><\/h5>\n<p>[\/vc_cta][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Why choose Twoons Agency?<\/h4>\n<p>Our experienced team of crisis management experts is ready to guide and support your organization at every step of the process.<\/p>\n<p>We provide tailor-made solutions tailored to the unique needs and challenges of your organization.<\/p>\n<p>Our focus is on creating resilient organizations capable of effectively responding to crisis situations and protecting their reputation.<\/p>\n<p>We have improved the crisis response structure of numerous organizations in the construction sector, the food industry, the utility sector, and the healthcare sector.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fa fa-hand-o-right&#8221; i_color=&#8221;black&#8221; css=&#8221;&#8221;]<\/p>\n<h5><a href=\"\/en\/contact\">&gt;&gt; Contact us today to discuss how we can help your organization better prepare for tomorrow&#8217;s unexpected challenges.<\/a><\/h5>\n<p>[\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Three organizations that suffered reputational damage due to poor crisis management: Ferrero Rocher \u2013 2022 \u2013 Reason: Salmonella outbreak in production lines resulting in consumer contamination Vivalia \u2013 2022 \u2013 Reason: Cybercrime resulting in loss of hospital patient data Galapagos \u2013 2022 \u2013 Reason: Restructuring resulting in worldwide job losses [\/vc_column_text][vc_icon icon_fontawesome=&#8221;fa fa-quote-left&#8221; color=&#8221;custom&#8221; css=&#8221;.vc_custom_1570794777731{margin-bottom: &hellip; <a href=\"https:\/\/www.twoonsagency.be\/en\/services\/crisismanagement\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CrisisManagement&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":603,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CrisisManagement | Twoons Agency<\/title>\n<meta name=\"description\" content=\"CrisisManagement | Twoons Agency\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.twoonsagency.be\/en\/services\/crisismanagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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